The Meritage Resort and Spa

Welcoming staff, though check'-in was a bit confusing. I had paid for two rooms, but the desk clerk charged us again for the second room. The delightful concierge, Tiffany, corrected it the next day. In our room, the ground level sliding door to the outside was unlocked when we arrived, the safe did not initially work (they sent someone to repair it), and one of the hinges on a dresser door was broken, so it was impossible to open the top drawer without adjusting the broken hinge. There was a streamer in the closet, but no iron or ironing board. When I asked for them, they were sent to our room. The maid service was inconsistent. The supplies of make-up removers and cotton balls were never replenished. Sometimes they left two towels, sometimes only one. Sometimes they put all of the decorative pillows back on the bed. Sometimes, they just left them on the sofa, where we put them while we slept. Because I had reserved and paid for two rooms, when I would text about my needs (safe repair, iron) and even though I stipulated room 4123, they knocked on room 4117, disturbing my daughter and son-in-law. We enjoyed our daily breakfasts at Olive and Hay and particularly our waiter for two days, who greeted and seated us the following two days, Anthony. Every staff member we encountered was pleasant, welcoming, courteous, and friendly. We loved the chapel and the ability to go to daily Mass there. I would have no trouble recommending Meritage.

Location is very nice which is right in front of the vineyard. Parking lot is very accessible. The room is clean and unique. There is a free wine in the room. It is highly recommendable.

I like the convenience of having places to eat close by and to go wine tasting.

Adult's only Pool & outdoor jacuzzi which closed at 10pm. Staff were friendly, helpful and professional. Room was spacious, decorated to theme and nice and cool, no need for aircon. Had Coffee machine and complimentary bottle of wine which was a nice touch. Free parking. Different areas/restaurants/bars/patios to hangout and do things.

The facility and the staff were just great. Everything was very clean and elegant, I really enjoyed it. The room was pretty large and the restroom was equipped with everything needed. I very much appreciated the welcome gift both for humans (a bottle of wine) and dogs (some treats, a bowl and a bed).